Debt Free Australia holds the necessary personal information that enables us to comply with our obligations under both the Corporations Act 2001 and the Bankruptcy Act 1966, as well as various professional associations and industry bodies.
This includes, but is not limited to:
- Your name and contact details
- Information about your company, including information about staff, creditors, stakeholders and shareholders
- Financial information and documents required to carry out a liquidation
Personal information is collected from various sources made available to Debt Free Australia, including information provided directly from the individual concerned, our contacts, as well as publicly available information obtained through searches of various databases.
Debt Free Australia only collects, holds, uses and discloses personal information to comply with our requirements and fulfill our duties as Appointee under the Corporations Act 2001 and the Bankruptcy Act 1966, in whatever capacity is applicable.
If you do not provide personal information or wish to be anonymous, we are happy for you to remain anonymous until you feel comfortable to move forward with us as your debt advisor. We only ask for information that is necessary for us to establish and conduct your file. We may also ask questions that are mandatory for us to fulfil our statutory and professional obligations.
It may be necessary for Debt Free Australia to disclose personal information to other parties, or in some circumstances, we may be legally required to do so. Such other parties may include:
- Creditors through details that we must by law include in reports to creditors
- Solicitors who are advising Debt Free Australia
- Solicitors representing other parties
External marketing consultants who send our monthly email newsletters
- IT service providers who may view your personal information in the course of addressing a system issue for us
- Government departments such as ASIC or AFSA
You can request to access your personal information held by Debt Free Australia by speaking to the person responsible for your file. If it is reasonable to do so, we will give you access to your personal information in the manner requested by you. This is subject to any legal restriction or exemption.
We will take reasonable steps to ensure that personal information we collect, use or disclose is accurate, up to date, complete and relevant for the purpose. If there is any information you believe to be inaccurate or incomplete then we ask you to put that information in writing and communicate that to us so that the information held may be updated.
If you would like to complain about a privacy breach relating to Debt Free Australia, or how we handle your personal information, please contact us the person responsible for your file. You will be contacted after your complaint has been assessed and you will be advised of any rectification.
